Soft Skills Training For Bank Employees – Training Central Solutions

Soft Skills Training For Bank Employees – Training Central Solutions

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Effective communication is the cornerstone of customer service and relationship management in banking. It involves more than just exchanging information; it’s about understanding the needs and expectations of customers, building trust, and providing clear and concise information. In Mumbai, where the banking sector serves a diverse clientele, the ability to communicate across different cultural and linguistic backgrounds is particularly important.

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